De-escalation: “If you don’t know, now you know”
MAY 21ST, 2019
The scene opens with a close up, wide shot of Patrick Schwaze. As he paces back and forth, sporting arguably the most appealing of the...
Selling Yourself – The art of Upselling
MAY 6TH, 2019
These days we’re making sure that while we’re looking after our family, our friends, our coworkers, and our clients – we’re looking after ourselves. We’re...
Communication – Talking and Listening
APRIL 29TH, 2019
Communication. In this industry, this is a vital tool for a successful detail. It isn’t however all about talking. Communication doesn’t end with the words...
Embracing the Change
APRIL 22ND, 2019
Climate change. Loose change. Name change. Address change. Change is not building a good reputation – but it is part of life. Its the way...